5 советов о pinco вы можете использовать сегодня
5 советов о pinco вы можете использовать сегодня
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The player’s attempts to close his account have been overlooked. The casino refunded deposits that were made after the player requested self-exclusion, therefore we marked the complaint as resolved.
The player from Portugal had their account abruptly closed overnight by Bdm Casino without receiving any prior notification. The casino's live chat agent also seemed to lack information about funds that were still stuck in the player's account.
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The player from Portugal had deposited approximately 22 euros' worth of BNB into an online casino, but the funds were not credited to his account. Despite having provided the necessary documentation, there had been no progress after five days and the player had received no communication from the casino.
The player from Switzerland is experiencing difficulties withdrawing her winnings due to ongoing verification. Player’s complaint has been resolved successfully.
The player from Italy, after accumulating a total balance of 16,000€, had his withdrawal request denied due to additional account verification requirements, despite his account having been verified multiple times already.
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The player's requesting a refund as his deposit limit did not work. The casino has refunded the player due to a bug in their deposit limit feature, and the complaint was closed as "resolved".
When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We had facilitated communication between the player and the casino. After some delay, the casino had reopened the player's account and restored the balance. The player confirmed they had successfully received all their money back. The issue had been resolved satisfactorily.
The player from Portugal had reported a delay in her withdrawal request which had been initiated on April 30th, exceeding the stated 72-hour processing period. She had also mentioned inconsistent responses from the casino's chat support. Despite the casino's assurance that the payment had been processed, the player's withdrawals were canceled and the funds were returned to her gaming wallet.
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He also clarified that his winnings did not originate from bonuses. The casino explained that the player had cancelled previous withdrawals, клик but the recent ones were still pending. The player later confirmed that his payments had been approved and received, leading to the resolution of his complaint.
The player from the Netherlands has deposited money into casino account but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.